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Old 08-29-2011, 08:28 AM
burged burged is offline
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Default 9608/9621/9641 sets with display issue

Looking for bulletin that indicates these were pulled back due to issue with the displays
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Old 08-31-2011, 07:23 AM
mskinner mskinner is offline
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Per Product Management:

Installed units which exhibit a white line across the display of the 9621G IP Deskphone should be returned under warranty. Avaya will not be offering a replacement process for installed units which do not exhibit the white line or uninstalled units. We are in the process of formalizing this communication for all customers.
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