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Old 03-05-2019, 04:15 PM
reburkeiii reburkeiii is offline
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Default J179 Unable to Change to H323

The J179 phones come default as SIP. When logging into Admin (craft) the SIG option is not offered and therefore unable to change to H323 signaling. How do I obtain access to the SIG option (if not via admin) or is there another option to set the phone to H323?

New phone, out of box, with a CLEAR and RESET VALUES performed on it, just in case.
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Old 03-06-2019, 02:32 AM
gwebster gwebster is offline
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If the J179 is running J100 1.5 software, you first need to upgrade it to a later SIP software (latest is 4.0,0), then convert to H323.
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Old 03-15-2019, 02:26 AM
kelly207 kelly207 is offline
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Default J Series H.323 update

Had the same issue with the J179

I loaded SIP Firmware version J100-IPT-SIP-R4_0_0_0-011719 onto my Utility server (V7)
And updated the phone to that first

Then I loaded 96x1-IPT-H323-R6_7_1_04-11271 firmware (This also covers other H.323 phones like the 9608 and 9611's)

As the J series phone boots, break in using the CRAFT menu and scroll down to Signalling, and toggle from Default to H.323.
Restart the phone and it then takes the H.323 firmware.
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