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Old 08-24-2015, 07:46 AM
flaatten1 flaatten1 is offline
Join Date: Mar 2012
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Default IP Office ACCS - Users

Does anyone know why IPO creates two user accounts for the same extension number when you create new agents in CCMA? When this happens, of course users can't use login to AAAD. Is there a way to prevent this from happening in IPO? Do the ACCS user accounts in IPO have to be created in CCMA and pushed to IPO? It's making adding ACCS to an existing IPO infrastructure frustrating as all extensions and user accounts already exist in IPO.
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Old 08-25-2015, 10:11 PM
souravvohra1 souravvohra1 is offline
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Join Date: Jun 2015
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Default denial event 1378: no hunt group for split idx

could anyone help to fix this issue, i checked all configs at CM but no luck
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Old 09-21-2015, 02:03 PM
rojas8 rojas8 is offline
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Join Date: May 2011
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I configurated in IPO the users for the phone, and in CCMA the users to log in in the AAAD. Are two diferents but log in in two diferents device. Softphone or hardphone and the AAAD.
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