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Old 09-17-2015, 12:47 AM
mamb mamb is offline
Join Date: Jun 2015
Posts: 26
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Default AAEP 7.0.1 - web interface login failure to VPMS

Hello All,

We are experiencing different behavior where we unable to login to VPMS web interface for all login attempts.
Its a AAEP-7.0.1 on Avaya-Enterprise-Linux-6.5.64 platform - single server implementation.
Newly installed system.
Initially thought while installing vpinstall we forget or mistyped the username/password and used the install../iso (mounted) and used the Utilities\vpusermanage tool to create a temp password.
Used the temp password in chrome browser it didn't worked.
Closed and reopened in firefox, it worked.
This happened for 2 or 3 attempts.
Now,i am connecting via VPN the behavior happening, and this time its not opening either in chrome or in firefox.

The vpms(ActiveMQ)/appserver/mpp all are in running status.

The Avaya AEP Troubleshooting steps also tried.

ISO installed-environment:
-- -- AEP-7.0..1

Thanks & Regards
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Old 09-17-2015, 12:53 AM
mamb mamb is offline
Join Date: Jun 2015
Posts: 26
mamb has 10 reputation points
Default AAEP 7.0.1 - web interface login failure to VPMS

An update,
After 30 minutes or so, after drafting the details in this forum , tried again and this time it logged in correctly.

For sure entered the user name and password correctly.
Every time while entering the user name and password and was very careful and checked the caps lock selection and entered the password.
The browser cache/history also cleared during login attempts.This cache clearing was done before writing this post.

Don't know why it behaves in this way...

Is someone else also faced this type of behavior please share your experience.
How to resolve this?

Thanks & Regards
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aaep, experience portal 7.0.1, voice portal, vpms login

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