Fresh install AACC6.3 SP10 , no website for Contact Center Manager Administration

[mrafea]

Dear all
I had installed Avaya Aura Contact Center R6.3 with Avaya Communication Server 1000E R7.5 , two times .
when I try Logging on to Contact Center Manager Administration,
an error appear on INTERNET explorer 9
Error Summary:
{

HTTP Error 404.3

- Not Found
The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.
}
Detailed Error Information:
{
Module StaticFileModule
Notification ExecuteRequestHandler
Handler StaticFile
Error Code 0x80070032
Requested URL http://localhost:80/supportutil/testwebservices.asp
Physical Path D:\Avaya\Contact Center\Manager Administration\Apps\supportutil\testwebservices.as p
Logon Method Anonymous
Logon User Anonymous
}

Avaya Aura Contact Center 6.3 was installed as the following :
"OSROLESFEATUREAPP-0001" "InstallWindowsFeatures.exe"

DVD 6.3.0.0-115.iso with applying service pack AACC_63_ServicePack10-0562B
applying AACCThirdPartySoftwareUpgradeUtility
applying AACC_63_ServicePack10_Patches-0006
applying AACC_63_ServicePack10_Patches-0015
server commissioning

kindly guide me to complete the installation of AACC6.3

[jbrackin]

This is old message, wondering if this was resolved or not? If the message above is correct there appears to be a space in the extension asp (as p). See physical path for testwebservices. as p above.

Might be worth looking at the location of the file to see if it exists and if the file extension is asp and not as p. No space versus space

[jbrackin]

I've done some initial digging around this. This is only a guess based on the details provided, but it is the best guess I have right now:
- The failure to Login is of course real. Some error was presented at this point.
- The error lead to the conclusion to enter the URL for the TestWebServices.asp
- The URL was incorrectly entered with a space in the extension (i.e. as p instead of asp)

The TestWebService.asp is not called during a Login, and if I type the URL with the space in the extension, I get the same error stated in the original post.

Hope this is helpful

[itr0754]

I had the same problem when I updated my 6.2 (SP5) to 6.3 (SP10). The problem is within the credentials to access the web.config files contained in "D:\Avaya\Contact Center". I have still to figure out what is going on but, in my lab, I removed all read restrictions to the D:\Avaya\Contact Center directory and that solved the problem; basically, give "Everyone" read access to the whole directory. Granted, this is probably not the most elegant fix, but it works until a proper solution is found.

[mrafea]

Dear itr0754
thanks for your effort.