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Old 10-05-2011, 10:14 AM
lpastor lpastor is offline
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Join Date: Oct 2011
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Default AACC as MLS

Hello Everyone,

Can anyone tell me if there is any required configuration for a CCMS to work as MLS only, we need an AACC 6.1 to work as a CTI link to Genesys, but when we start the application and the services go up a Windows message shows that in the MAS Trace window there are multiple SQL errors as well as the services return a 0 value.

All pre-requisites for the server where validated as well as the post-installation tasks in the commissioning manual.

Can you give me some ideas?
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