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Old 02-16-2017, 08:27 AM
kgerhold217 kgerhold217 is offline
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Default IPOCC R10 IPOSS Upgrade

Has anyone proceeded an IPOSS upgrade request for IPOCC R10? I am being told it is done the same way an IPO R10 upgrade is done through OneSource but I have reviewed the entire process and I see nothing about IPOCC anywhere. All I need is to get the entitled upgrade for IPOCC R10.

Any help would be appreciated.
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Old 02-21-2017, 10:40 AM
samhermosillo samhermosillo is offline
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I am glad to hear that I am not the only one having this issue. I have not been able to get a good answer. I have a ticket open with Avaya IT to resolve this. I will let you know when I get an answer
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Old 02-22-2017, 06:26 AM
kgerhold217 kgerhold217 is offline
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Default Tell me about it

Thanks Sam. It is never a straight forward process.
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