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Old 10-20-2011, 04:46 AM
terrimac terrimac is offline
Join Date: Jul 2010
Posts: 7
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Default 9630 headset port not working correctly

hi folks,

I'm pretty sure that this is going to be a 46xx issue, but I'm trying to figure out where in the headset settings it might be.

Basically, no matter what type of hardware you plug into the phone headset port i.e. physical handset, various types of headset - you get what is effectively one way transmission. Person on the affected phone can hear who they've called but the other party cannot hear them.

Plug the same hardware into the handset port and all works correctly.

I just wondered if anyone has done any work with the 46xx headset settings or has come across this issue. I'm waiting for a copy of the 46xx so I don't have visibility of it yet.

Any help greatly appreciated.


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Old 10-24-2011, 07:59 AM
mskinner mskinner is offline
Join Date: May 2010
Posts: 209
mskinner has 11 reputation points
Default Headset issue

You need to initiate a ticket with your local repair organization.
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