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Old 09-14-2012, 04:02 AM
mcheat mcheat is offline
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Join Date: Sep 2012
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Default Modular messaging V5.2


Hello group, Iím hoping that you can be of some assistance to me as Iím completely new to the Avaya Systems and have a problem that nobody in the office can resolve, I will tell toy the problem then list out the server details and such, if Iím missing any details then please let me know and I will try and find it out for you.

OK the problem is with one user who when she presses her Message Button and enters her password, once she has entered her password he is presented with a message stating she has 104 email messages, press one to review then press 2 to listen to the email messages, there is no option there to review or listen to voice mail messages. I know she has VM as I left her one,

The server has been rebooted and the database has been re-syncíd

System

Windows server 2003
Exchange 2007
Avaya Module Messaging V5.2

Patches
Service pack 10, (WSO) (MAS) (Admin)
Patch 2 (MAS)

As mentioned above Iím new to this and itís a steep learning curve for me

Regards

Martyn
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  #2  
Old 09-17-2012, 01:42 AM
mcheat mcheat is offline
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Anybody able to help me?
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