Avaya Support Forums  

Go Back   Avaya Support Forums > Messaging

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-18-2012, 01:07 PM
richwallot richwallot is offline
Hot Shot
 
Join Date: Sep 2012
Posts: 19
richwallot has 11 reputation points
Default AAM Server Alarm - SOFTWARE VM 602

This alarm is showing in the server - not messaging - messaging has no alarms.

I cannot find a reference to this alarm. Any one have an idea?

Thanks
Reply With Quote
  #2  
Old 09-28-2012, 06:09 AM
tilwa tilwa is offline
Aspiring Member
 
Join Date: Sep 2012
Posts: 1
tilwa has 10 reputation points
Default

This is known issue with Avaya Aura CMM 6.0. Check this link for the PSN for this issue. Upgrade to 6.2 SP0 should fix it.

https://support.avaya.com/css/P8/documents/100161043
Reply With Quote
  #3  
Old 09-28-2012, 09:08 AM
richwallot richwallot is offline
Hot Shot
 
Join Date: Sep 2012
Posts: 19
richwallot has 11 reputation points
Default

The PSN refers to CMM and this issue is in AAM though they may be similar fixes.
Reply With Quote
  #4  
Old 09-28-2012, 12:06 PM
csteinh csteinh is offline
Member
 
Join Date: Mar 2010
Posts: 6
csteinh has 10 reputation points
Default

I believe the 602 error is just a generic indication alarm that there are core files present. You would probably need to check to see what core files are present, their age, get them investigated if necessary or possibly upgrade as tilwa suggests.

Chuck
Reply With Quote
  #5  
Old 09-28-2012, 12:12 PM
richwallot richwallot is offline
Hot Shot
 
Join Date: Sep 2012
Posts: 19
richwallot has 11 reputation points
Default

Can you define "core" software?
Reply With Quote
  #6  
Old 10-01-2012, 11:23 AM
csteinh csteinh is offline
Member
 
Join Date: Mar 2010
Posts: 6
csteinh has 10 reputation points
Default

I was referring to core files. When a program terminates in an unexpected way a core file containing info such as memory and register information is created to assist in troubleshooting the reason behind the termination. My understanding is that the 602 error is an indication that there are core files present.

Chuck
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 04:12 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.