Can't load hold music

[driver]

Hello, We have got a IP500V2 (version 6.0.8), I can't load hold music via tftp from system source as a wave file (holdmusic.wav). I think that all the configuration is ok. I've always used the holdmusic.wav in earlier versions. Is there some problem with this version?. Thank you.

[ista6]

It should work.
Where are you putting the file ?
It should be in the primary folder.
Do you get an error ?

[driver]

I put it in the root directory of the system sd. I have another iP500V2 and does not work there but If it works in any version V1.

[ista6]

It should be in the primary folder on the SD card.
If not then it will not work.

[driver]

Ok ,in the primary folder . It's running, thank you very much ¡¡

[lhandr]

I am relatively new to the IP Office and curious how to record the .wav file for the internal music on hold? I read you can use the Sound Recorder on a Windows PC but you had to set it to PCM, 16-bit, 8kHz, Mono. I am running a Windows 7 PRO laptop and it only lets me save as a .wma. What is the recommended procedure to record a message on hold with the required settings??

[cfares]

they are lot of sofware open source for recording holdmusic.wav

i use audacity for recording (open source)

for my ip office , i have recording in 16 bit 8khz mono .wav

wma is a compressed record and is bad.

ip office permit use 3 differents record for holdmusic in a manager

BESt regards

[chan333]

Originally Posted by ista6

It should be in the primary folder on the SD card.
If not then it will not work.

Dear expert,

After I put the wave file into the primary folder on the SD card,
should I boot the IPO500V2 afterwards?

BR//