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Old 07-21-2010, 07:58 PM
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rogerg rogerg is offline
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Default What happens when video becomes dominant?

As I speak to my peers about this, I hear the old arguments about why person to person video will never be a "killer" app. It's always, "We've had person to person video for years (yahoo, skype, etc...) and not many people care or use.". I have always responded the same, as soon as making a video call is as easy as voice calls are today... Heck, why have many disconnected their home phones in favor of just their mobile, or if you still have a home phone, I bet it's cordless! Person to person video still suffers because PC based video is like using a corded rotary dial phone!

That is all changing...NOW. So, without going on about the whys, let's just assume person to person video is available to everyone and it's on all mobile phones and business desktop phones are replaced with tablets that do voice, video, e-mail, IM and more...

My question / point: All the big video players have built products around conferencing only. So where all the features for person to person video? When people start making lots of video calls, what will these users expect? Hmmm, I think it's the same features they have with their other real time, person to person app, right? They'll want video call-waiting, video call-transfer, the ability to hold, and of course, video-mail.

I think AVAYA should provide this for business person to person video. The Polycom and Tandberg folks can still provide the large video conf bridges, BUT! Telephony has already created all the features (with voice) that person to person video user will want / expect.
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Gary Rogerson
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Last edited by rogerg; 07-21-2010 at 08:01 PM.
 

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