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Old 04-01-2016, 04:19 PM
lebon lebon is offline
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Default UI external " frist Screenpop '

Hi,

When installing the "UI " ,, there have the possibility to use a external " frist Screenpop ' how to do?

I can not find information in the documentation , or I have not seen

Yvan
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Old 04-05-2016, 12:56 AM
kruegerb kruegerb is offline
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In case the agent are handling calls in an external application like sales force and on same computer Ipocc ui is running, with this option the call is signalled in the external application only and not in parallel in ui
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Old 04-05-2016, 03:49 PM
lebon lebon is offline
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Where I declare the external application

And the option "Activate terminal selection" ?
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Old 04-06-2016, 12:26 AM
kruegerb kruegerb is offline
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With active terminal selection one can choose the phone where to log in ( default ), otherwise one needs to configure a assignment between phone and client PC in the workspace configuration
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Old 04-06-2016, 02:43 PM
lebon lebon is offline
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Where I configure external application ?
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