Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

Thread Tools Search this Thread Display Modes
Old 05-26-2017, 01:36 AM
daveaipo daveaipo is offline
Join Date: Jan 2017
Posts: 8
daveaipo has 10 reputation points
Default UI Problems

OK so we have a new IPOCC about to go live and we have some issues with the UI that may cause problems!

The customers uses Terminal Services and the Terminal server is in the cloud.
The host translates IP addresses too (not sure how this works exactly, but could clarify)

The UI would not work at all, just says No License Server available and as it's not yet supported I doubt we will get any help to sort that.

We tried the Web UI yesterday with mixed results. They are using 2 terminal servers one of which also uses a web proxy.
The one without the proxy works fine (HTTPS on port 28443)
The one with the proxy doesn't work. We just get a blank white screen.

We are using IE as Chrome not installed. We can try Chrome but is sounds more like a networking issue?

Anyone have any experience of this or who could shed any light??

Many thanks!
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 11:14 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.