Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-14-2016, 09:26 AM
jtarjanyi jtarjanyi is offline
Brainiac
 
Join Date: May 2012
Posts: 95
jtarjanyi has 10 reputation points
Default IPO R10 import Users

Hi,

I want to import 300+ Users from a csv file into the new IPO R10 system, and experienced the Name fileds of the sample file are ignored and NewUserxxxx format name is generated. Is it a bug of the WebManagement ?
I want to import it with template settings, and would not like to go trough 300+ user settings manually.

Anyone experienced it? Any suggested workarounds ?

Regards
Janos
Reply With Quote
  #2  
Old 01-03-2017, 05:08 AM
muell61 muell61 is offline
Hot Shot
 
Join Date: Jan 2017
Posts: 12
muell61 has 10 reputation points
Default

I would do the import on the windows manager.
There is a excel file with macros in the installation directory of manager. Try this one. This works quite well, even though I've had some trouble with this as well.
You should import an then check, if it doesn't fit, don't save the config to the system.
Reply With Quote
  #3  
Old 01-03-2017, 05:34 AM
markgallagher markgallagher is offline
Legend
.
 
Join Date: May 2010
Posts: 555
markgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation points
Default

Without seeing the file its rather hard to tell what might be going wrong.

On suggesting is to create an IP Office configuration with a few users and then export the user's CSV. Compare the exported file with the file you are attempting to import.

Alternatively, in the folder where you copy of IP Office Manager is installed, look for the file "IP Office User CSV Configurator.xlsm" and copy/paste your user data into that.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 07:58 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.