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Old 08-15-2016, 12:16 PM
mcmul2 mcmul2 is offline
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Default Location/net reg based call routing?

We have about 10 facilities all with phones connected to our CM. I've been asked to setup a single number, say 8888 that when called goes to a particular call center in house. The kicker is they want it to ring to a different internal extension based on what location/network region placed the call.

For example:
User in location/Net reg 1 calls 8888. The call goes to extension 1234.
User in location/Net reg 3 calls 8888. The calls goes to extension 5678.

I've looked everywhere i can (Would be nice if a vector let you base a rule on location/NR) but i can't seem to find a way to do this. Is it even possible?
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Old 08-15-2016, 01:26 PM
barblee07 barblee07 is offline
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I’m not sure if this would work but you could try it:

Change 8888 to be an AAR number on the Dialplan Analysis table.
Then for each location, use the aar digit-conversion table to route it to the extension number your want.
For example,
change aar digit-conversion location 1 0
Matching pattern 8888; Min 4; Max 4; Delete 4; Replacement String (4 digit number for that location);Net ext;

change aar digit-conversion location 2 0
Matching pattern 8888; Min 4; Max 4; Delete 4; Replacement String (4 digit number for that location);Net ext;
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Old 08-16-2016, 05:45 AM
mcmul2 mcmul2 is offline
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Quote:
Originally Posted by barblee07 View Post
I’m not sure if this would work but you could try it:

Change 8888 to be an AAR number on the Dialplan Analysis table.
Then for each location, use the aar digit-conversion table to route it to the extension number your want.
For example,
change aar digit-conversion location 1 0
Matching pattern 8888; Min 4; Max 4; Delete 4; Replacement String (4 digit number for that location);Net ext;

change aar digit-conversion location 2 0
Matching pattern 8888; Min 4; Max 4; Delete 4; Replacement String (4 digit number for that location);Net ext;
Excellent idea. Problem is, it won't allow me to set it to aar in dialplan analysis as "ARS/AAR dialing without FAC feature not assigned".
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Old 08-16-2016, 06:29 AM
barblee07 barblee07 is offline
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If you have uniform dialing you might be able to do it this way:

On change uniform-dialplan-
Matching Pattern 8888; Len 4; Del 0; Net aar; Conv y:

Then set up the aar digit conversion for each location
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Old 08-16-2016, 07:25 AM
mcmul2 mcmul2 is offline
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Quote:
Originally Posted by barblee07 View Post
If you have uniform dialing you might be able to do it this way:

On change uniform-dialplan-
Matching Pattern 8888; Len 4; Del 0; Net aar; Conv y:

Then set up the aar digit conversion for each location
We are using UDP, just tried that. Get a turkey. Looked at trace of station and i see denial station with error cid 0x2ffe.
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Old 08-16-2016, 07:29 AM
mcmul2 mcmul2 is offline
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Quote:
Originally Posted by mcmul2 View Post
We are using UDP, just tried that. Get a turkey. Looked at trace of station and i see denial station with error cid 0x2ffe.
Wait, it worked! I forgot to Y the CONV field in UDP. I just changed it.

You're the best!
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