Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

Thread Tools Search this Thread Display Modes
Old 09-30-2015, 08:01 AM
covar covar is offline
Hot Shot
Join Date: Sep 2015
Location: Mexico City
Posts: 21
covar has 10 reputation points
Unhappy Third Party IP Endpoint License consumed by IPO CC

I have an IPO CC running version 9.1, using IPO Server edition + IPO500v2 Expansion as secondary module.

Everything is running as expected. However, I added a 3rd Party IP Endpoint for an ATA to be configured on my Server edition through PLDS.

Licenses show up as active in Server Manager and on SSA, but the SIP extension that was created for routing calls to the IPO CC is consuming that license now. So I cannot configure the ATA now, for "exceding resources" is diplayed as an alarm.

The CC system had been working fine without that license, so now, I am wasting that license.

How can I take that license and re-assign it, or should I acquire another 3rd party License?..
Reply With Quote
Old 10-01-2015, 12:51 AM
george6 george6 is offline
Join Date: Sep 2015
Posts: 28
george6 has 11 reputation points

SIP user for IPOCC should consume Avaya IP Endpoint license if properly configured . Is that license being consumed or it is consuming 3rd part license instead of Avaya IP Endpoint ?
In SSA does the IPOCC SIP extension showing Telephone Type as Avaya IP Office contact center ?
Reply With Quote

3rd party ip endpoint, ipo contact center, server edition

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 10:41 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.