Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-10-2013, 01:02 PM
arobert1 arobert1 is offline
Member
 
Join Date: Sep 2011
Posts: 7
arobert1 has 10 reputation points
Default ANS and Cyberdata VOIP Buttons

Wondering if there has been any success with using the Cyberdata Emergency buttons (SIP endpoints) as a trigger for the Avaya Notification Solution. I have been able to force it to work by routing my call outside the PBX then back in using a DID but not internally to my system. I suspect this works due to some conversion that happens between the SIP coming out of the session manager and the DS1 trunks going to provider and back then to the SIP trunks to the ANS. I can trigger the ANS with a normal SIP phone, but when I try with the buttons and intercom I get connected but never trigger. May be something in the ANS that does not like something in the call control.
Reply With Quote
Reply

Tags
ans, cyberdata, sip

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 02:58 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.