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Old 07-02-2010, 02:23 PM
vpreatoni vpreatoni is offline
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Default 4610sw and 4620 problem on IPOffice

Hi,
recently I changed the dial plan of an IP Office to 4 digits. From extension 2xx to 92xx.
We have an 4610, 4620 and 5610 IP Phones. After login, 5610 updated his screen without problem and is now working.
4610 and 4620 stopped working. They just show a blank screen after login.

I rebooted IP Office, re-flashed IP Phones, reset parameters with MUTE+RESET+#, but still the same problem.
This is really annoying...

any help please!?
Thanks
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Old 07-05-2010, 11:46 AM
vpreatoni vpreatoni is offline
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well....... I solved the hard way (the Avaya way).... Erased extension and user, created a new one and it worked.....
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Old 07-05-2010, 11:02 PM
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ista6 ista6 is offline
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That is the normal way (not the hard way)
You are blaming Avaya for not knowing the product!
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Honey, i fried the IP Office!!!!
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