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Old 02-13-2011, 07:45 PM
bugs1 bugs1 is offline
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Default 9641G & 9621G slow response

We are running CM 6.0.1 and the latest Version 6.0 SP2 on these phones, but the longer the phone sits for, the slower they get. ie you press hard or softkeys on the phones, (speaker etc) and they take 2-3 seconds to respond.
Rebooting the phone helps for a while.
A similar problem is mentioned in the SP2 release notes, but the fix does not work.
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  #2  
Old 02-23-2011, 06:22 AM
mskinner mskinner is offline
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You need to initiate a ticket with your local repair organization. This is not the expected behavior of these telephones.
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Old 04-18-2011, 02:25 PM
bugs1 bugs1 is offline
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FYI, Service Pack 3 seems to have solved this issue.
Now they have an issue locking up, another known issue with Avaya. Private release is out for this also.
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Old 04-20-2011, 09:34 AM
gwebster gwebster is offline
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H.323 6.014C patch was released on 19th April. Associated Product Support Notice (PSN) is at http://support.avaya.com/css/P8/documents/100133692

From the PSN:
H.323 6.014C patch release for the Avaya one-X® Deskphone H.323 6.0 is now available. All customers who are using the
9608/9611G/9621G/9641G with H.323 software are advised to download and install this software release. It is available from the link
below:
ftp://ftp.avaya.com/incoming/Up1cku9...x1_R6.014c.zip
For Utility Server:

ftp://ftp.avaya.com/incoming/Up1cku9/AvayaT4APP/IPT/96x1PatchesAndSoftware/R6.0xx/96x1-IPT-H323-R6_0_3-041511.zip
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Old 06-03-2011, 11:11 AM
gwebster gwebster is offline
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H.323 6.0 SP4 was released on 3 June.
https://support.avaya.com/css/appmanager/css/support/Downloads/P0553/H.323%206.0.x/C20115301236143400_7

Direct link to ReadMe file - http://support.avaya.com/css/P8/documents/100140403
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Old 01-13-2013, 04:15 AM
farhanahmed farhanahmed is offline
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has any1 felt air noise in 96x1 phones?

any resolution to that?

Farhan ahmed
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