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Old 03-12-2015, 12:00 PM
jjaste jjaste is offline
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Default 2 Headsets

Can you use 2 USB Headsets with Avaya One-X Agent?
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Old 03-16-2015, 01:06 PM
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marzahn marzahn is offline
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Question Is this for Training?

Originally Posted by jjaste View Post
Can you use 2 USB Headsets with Avaya One-X Agent?
Are you looking to set up for a trainee to lisen in? If so the better solution is to purchse a quantity of training "Y" adapters. I know that both sennheiser and plantronics make them. I'm sure others do.

As to two USB connections. I've not tried this one but try using a USB hub to check.
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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Old 09-02-2022, 07:28 AM
knewgent knewgent is offline
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Like mentioned above, Sennheiser makes a training cord that you can use! It should be noted that you will not be able to be on 2 different calls at once.

Plantronics makes a training cable for this purpose and so does Leitner!
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