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  #1  
Old 08-12-2019, 02:53 PM
ahmed533 ahmed533 is offline
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Default Waiting for DHCP
Good Afternoon,

I have 2 demo phones J169 and J179. I have switched them to H.323 by going into Settings and Signaling. When restarting the phone, I get the message "Waiting for DHCP...". I checked Settings - IP Configuration and the phone is getting the correct information.

Thank You.
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  #2  
Old 08-13-2019, 05:35 AM
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mlombardi1 mlombardi1 is offline
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Try turning off DHCP for IPv6.

Settings > Administration > IP Configuration > Ethernet IPv6 > Use DHCPv6
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Old 08-13-2019, 08:05 AM
ahmed533 ahmed533 is offline
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there is no ipv6 option
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Old 11-25-2019, 03:56 AM
hussa97 hussa97 is offline
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I have same issue any solution ?
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Old 11-25-2019, 08:37 AM
thiel2 thiel2 is offline
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What system are you connecting to?

IP Office?

Do you have the Avaya Deskphone H.323 6.8.2 Software for the 9608/9608G/9611G/9621G/9641G/9641GS and J169/J179 files in the primary folder?

"Waiting for DHCP" is kind of a false progress message from these phones, I've watched activity in Monitor while a J phone is connecting. This message usually means that it HAS acquired an address through DHCP and is waiting for is actively downloading firmware files.
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