Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Contact Center Applications
Reload this Page IC Chat not support IE8
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-19-2012, 07:47 AM
dotran dotran is offline
Member
  
Join Date: Jun 2010
Posts: 3
dotran has 10 reputation points
Default IC Chat not support IE8
Hi,
i have installed IC version 7.2.4 with WebChat ACD feature, when i test case for this feature on IE8, i found an error "This content cannot be displayed in a frame" but i tested on IE6, 7, it works fine.
Please found screen capture and help me.

Thanks,
Attached Images
File Type: jpg ICChat.JPG (46.6 KB, 5 views)
Reply With Quote
  #2  
Old 04-11-2012, 10:56 PM
anupnair anupnair is offline
Member
.
  
Join Date: Feb 2012
Posts: 3
anupnair has 10 reputation points
Default IE 8 website issue when used with IC 724 Chat
Hi,

This issue has been observed when using IE 8. This is an issue with XFrame header. There is a fix for this. This fix addresses the issue "Unable to open chat and admin pages on the website on IE8".

Since this is a Hotfix provided by Avaya, as per our process, the customer needs to acknowledge the pre-release document for this hotfix.

I would suggest you to open a case with Avaya IC Support Team. They will be able to provide you with the pre-release form. Upon acknowledging this, you will be provided with the hotfix.

You can mention the below fix details in your case.
"wi00975219 : Unable to open chat and admin pages on the website on IE8"
Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 09:58 PM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.