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Old 05-18-2016, 12:29 AM
sonbarse sonbarse is offline
Join Date: Aug 2014
Posts: 6
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Default Disable Audible Alert PickUp group


I have one Pick up group whose members are Avaya H323 phone & Avaya SIP phones. Whenever a call hits the H323 Avaya phones members see only Visual Alert for Call Pickup but the Avaya SIP members have Audible & Visual Alert both.

I need to DISABLE the audible alert for the Avaya SIP members in the pickup group.
Please advise with your expert comment.
Avaya CM6.3.x & Avaya SM 6.3.X
Avaya Phone model 96XX

Thanks & Regards.
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Old 05-21-2016, 03:39 AM
weiss1 weiss1 is offline
Join Date: Aug 2010
Posts: 333
weiss1 has 11 reputation points

Ask the same question in the ACM forum.
This SMB, i.e. IP Office
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