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Old 05-16-2013, 07:58 AM
c3itelecom c3itelecom is offline
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Default Unable to attach files to ticket

Hello, i am trying to attach error log file of the pbx to web ticket. I am unable to attach it to the ticket for some reason.
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Old 05-20-2013, 04:38 PM
nherman nherman is offline
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Couple of questions:
Are you using IE8?
Is the button to attach the doc greyed out?

There is an article available that can assist you further.
https://support.avaya.com/ext/index?...ITLED_CUSTOMER

If this does not help, please email me directly, nherman@avaya.com
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