Avaya Support Forums  

Go Back   Avaya Support Forums > IP Telephony and Convergence

Thread Tools Search this Thread Display Modes
Old 08-19-2013, 05:55 AM
lison lison is offline
Aspiring Member
Join Date: Aug 2013
Posts: 1
lison has 10 reputation points
Default Inbound calls for SIP trunking

Hi, this is my first post and i really need help. I am currently working in Saudi and they decided to change the area codes from (e.g. 04 to 014). Since then our Avaya phones cannot receive incoming calls (DID-SIP Trunking) from a different area code or mobile. We did a list trace tac and here is the error, when a mobile is calling on one of our phones.

15:23:19 SIP<INVITE sip:0143981306@YERP.COM;user=phone SIP/2.0
15:23:19 Call-ID: b541856785e5902bc199a85a840db634
15:23:19 active trunk-group 107 member 249 cid 0x1c71
15:23:19 SIP>SIP/2.0 404 Not Found
15:23:19 Call-ID: b541856785e5902bc199a85a840db634
15:23:19 dial 0
15:23:19 term trunk-group 107 cid 0x1c71
15:23:19 idle trunk-group 107 cid 0x1c71
Reply With Quote
Old 08-27-2013, 04:27 PM
sinhar sinhar is offline
Join Date: Mar 2012
Posts: 8
sinhar has 10 reputation points

Just the list trace wont give much idea. lot of reason for 404 not found. Best way to go about this to speak with a backbone engineer at Avaya and get this issue fixed.
Reply With Quote
Old 08-28-2013, 03:50 AM
agetor agetor is offline
Join Date: Sep 2010
Posts: 30
agetor has 10 reputation points

Perhaps if you give more / clearer details of your architecture, platforms and versions, forum members might be able to assist you better.

Reply With Quote
Old 10-28-2013, 01:44 AM
khan182 khan182 is offline
Aspiring Member
Join Date: Oct 2013
Posts: 1
khan182 has 10 reputation points

Did you fix this problem or what happened please need help i am also facing the same problem.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 06:35 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.