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Old 10-25-2010, 08:00 AM
dsw32000 dsw32000 is offline
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Default Norstar config password is changed, cant reset system

How do I reset a norstar MICS if the config password has been changed and don't know what it is. In order to do a startup, I need the config password.
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Old 11-09-2010, 09:05 AM
danlollo danlollo is offline
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You would have to call in a case to support, and we can walk you through the process of recovering the password over the phone.
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Old 11-12-2010, 02:48 AM
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mshete mshete is offline
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Default Norstar config password is changed, cant reset system

Please find the procedure to reset the password.

From a programmable phone Press:

Feature ** DEBUG (33284)
Password: 814200

enter address C01CEA

PRESS NEXT to read the first 4 digits of the password
display will read address: XXXX XXXX

read remaining digits: XXXX XXXX
Example: 0206 0603 then 0404 0F0F
This config password would be 266344 (CONFIG).

Hope this helps.

- Deepak Jangid
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Old 08-17-2011, 12:16 PM
kannus kannus is offline
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password 814200 does nothing on my CICS lab system...are there certain passwords depending on the release or system type?
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Old 11-03-2011, 02:04 PM
nbaxan nbaxan is offline
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You can either take the MICS or CICS cabinet apart and short out the capacitor on the motherboard or use Norstar Remote Utilities - Browser Tool and connect with a RAD to view the CONFIG password.
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