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Old 08-18-2014, 12:26 PM
brown714 brown714 is offline
Join Date: Aug 2014
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Default EC500 extnd-call fails with beeping on desk phone


I have configured EC500 to forward to an outside number, and it is working well.

However, if I attempt to use the extnd-call button, the light flashes, and the phone beeps.

I have also confirmed that trk-to-trk transfer override is enabled in the COS affecting the station.

Beyond this, what might be causing the Extend Call to fail with this type of error feedback (the beeping)?


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Old 08-22-2014, 09:50 PM
sunilkumarv sunilkumarv is offline
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Location: India
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do you see any denial events in the "list trace station" when you use this feature ?

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Old 08-28-2015, 05:30 AM
brown714 brown714 is offline
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Thanks for that!

I had 'exclusion' on. Didn't realize that EC500 is essentially bridging the call.
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ec500, extnd-call

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