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Old 06-13-2016, 05:27 PM
otto11 otto11 is offline
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Default IPOCC - Last Agent Status
Hi there

We want to route the call to the last agent - this is working. However, is there a way of getting the status of the last agent? We want to offer a callback if the last agent is not available?

thanks!
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Old 06-13-2016, 08:09 PM
otto11 otto11 is offline
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Got it to work - it is called "LARAgentid"
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