Avaya Support Forums  

Go Back   Avaya Support Forums > Messaging

Thread Tools Search this Thread Display Modes
Old 06-30-2010, 12:37 PM
tlcox tlcox is offline
Aspiring Member
Join Date: Mar 2010
Posts: 1
tlcox has 10 reputation points
Default MM 5.2 Woes

I have several users who have been using MM 5.2 without an issue. In the past 12 hours two just reported that the MM player no longer plays their voice mail messages. I do not see any obvious system errors, OS patching, recent software installs, etc. to explain what happened. Anyone have a suggestion what I might consider checking next?
Reply With Quote
Old 07-06-2010, 08:46 PM
pkumar pkumar is offline
Join Date: Jul 2010
Posts: 3
pkumar has 10 reputation points

  • If you say in the last 12 hours MM player no longer plays your messages, does it mean it is an "Avaya voice player" or some other multimedia?
  • How are you retrieving your messages from web client or from OTC(Outlook thick client)?
  • When you try to retrieve the message did it pop some error?
  • What is the OTC or web client version?
It could also be a connectivity problem from the PC to the server. Please check the DNS settings on a working & on a non working system.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 05:35 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.