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Old 12-07-2016, 07:53 AM
dllewe dllewe is offline
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Default Elite Multichannel Hot desk

Hi, I've read that it is possible to use EMC in a hot desk environment. Can anyone confirm that this is possible, and if so, point me in the right direction regarding documentation?

TIA, Derrick
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Old 03-30-2017, 07:01 AM
frade2 frade2 is offline
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Default Is possible

Yes, you can do it by a custom application that modifies the .ini configuration file.

We developed a custom .exe that agent uses to config theis Avaya Agent (softphone) and the .ini file of EMC Desktop. The agent just need to put their station and login, and thats all.

i guess is a good approach of your requirement.

Also EMC that have the Configuration Server, but I definitly dont reccomend this.
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Old 05-17-2017, 10:09 PM
cartw7 cartw7 is offline
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Default

Thanks for sharing your insights, frade2. Could you explain further as to why you don't recommend this?
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