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Old 01-16-2015, 11:39 AM
kmesel kmesel is offline
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Default Huntgroup to overflowHunt Group to Voicemail.

Hi.

Avaya Ip office 7.05

I was tasked to have a dispatch line forwarded to a specific huntgroup and if no one picks up it overflows to another huntgroup.

My question is after no picks up from the overflow huntgroup, how do i have it go to a voicemail everyone can check next day.

Thanks your help will be greatly appreciated
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Old 01-16-2015, 11:45 AM
zakabog zakabog is offline
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The Voicemail will be left on the original target hunt groups voicemail, just add that group to the source numbers on the phones you want to be able to see the messages on. So if the original group is called "Dispatch Line" just add HDispatch Line to the source numbers on the users who should be able to see messages for that hunt group.
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Old 01-16-2015, 12:58 PM
markgallagher markgallagher is offline
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as said above, The call simple goes to the first groups voicemail after having rung for it's Voicemail Answer time.
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