Avaya Support Forums  

Go Back   Avaya Support Forums > IP Telephony and Convergence

Thread Tools Search this Thread Display Modes
Old 07-22-2012, 01:22 PM
hopki11 hopki11 is offline
Aspiring Member
Join Date: Jul 2012
Posts: 1
hopki11 has 10 reputation points
Question -905 error on vpn Phone

Hi, please can anyone help - I was recently provided with 9630g Avaya vpn phone - to use from home when I turn it on it appears to start to work looks like it exchanges some keys but then fails to load the settings file with an (-905) error and goes into a loop of discovering (10.x.x.x)?

I tried the phone from my neighbours house and it works fine. So I think it may have something to do with my router which is a Draytec 2820 - but I don't know the best place to start to look?

Would really appreciate some guidance

Reply With Quote
Old 07-23-2012, 08:25 AM
dgeersbt dgeersbt is offline
Hot Shot
Join Date: Jul 2011
Posts: 16
dgeersbt has 11 reputation points

check the port settings on your (cable) router that connects you to the outside world, compare these with your neighbors router

check this post http://www.tek-tips.com/viewthread.cfm?qid=1681769
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 10:21 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.