Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Thread Tools Search this Thread Display Modes
Old 06-08-2016, 08:45 AM
mkarpicke mkarpicke is offline
Aspiring Member
Join Date: Apr 2012
Posts: 1
mkarpicke has 10 reputation points
Question Historical data

How can we pull historical data on an application or CDN that has been deleted? There's got to be a way to pull that old data.
Reply With Quote
Old 06-14-2016, 07:16 AM
jacks196 jacks196 is offline
Join Date: Oct 2014
Location: Sheffield, England
Posts: 44
jacks196 has 12 reputation points

Try creating a new CDN / Application with the same number / name as the one you deleted - I'm fairly sure I've done this in the past to get back historical stats on skillsets.... worth a try, it may work.
Reply With Quote
Old 04-06-2017, 06:47 AM
tcanla tcanla is offline
Hot Shot
Join Date: Mar 2017
Posts: 10
tcanla has 10 reputation points

Used the same method as suggested by jacks196 and it worked okay. Saving my team and I the trouble of restoring old data by using a third-party solution called Tenfold.http://www.tenfold.com
Reply With Quote

historical reports

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 01:16 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.