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Old 05-02-2018, 12:08 AM
s95 s95 is offline
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Default One side voice not coming over H323 trunk

I am facing an issue with Avaya IPO 500 from past two days, we have a h323 trunk connection between IPO500 and Cisco call manager. Once side voice not hearing(avaya to cisco) after picking up people can't hear.The connection is over a IPSec VPN I have checked VPN connectivity it looks fine.

After that, I went to sys monitor and checked h323 logs I can see missing packets in the logs, can you please someone have a look and help me to resolve.
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  #2  
Old 05-02-2018, 12:09 AM
s95 s95 is offline
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********** Warning: Logging to Screen Started **********
3814704282mS H323Evt: Recv: RegistrationRequest 10.200.1.30; Endpoints registered: 17; Endpoints in registration: 0
3814709423mS H323Evt: Recv: RegistrationRequest 10.200.1.17; Endpoints registered: 17; Endpoints in registration: 0
3814710919mS H323Evt: Recv: RegistrationRequest 10.200.1.15; Endpoints registered: 17; Endpoints in registration: 0
3814710989mS H323Evt: Recv: RegistrationRequest 10.200.1.33; Endpoints registered: 17; Endpoints in registration: 0
3814717255mS H323Evt: Recv: RegistrationRequest 10.200.1.18; Endpoints registered: 17; Endpoints in registration: 0
3814717990mS H323Evt: Recv: RegistrationRequest 10.200.1.24; Endpoints registered: 17; Endpoints in registration: 0
3814723167mS H323Evt: Recv: RegistrationRequest 10.200.1.12; Endpoints registered: 17; Endpoints in registration: 0
3814724113mS H323Evt: Recv: RegistrationRequest 10.200.1.19; Endpoints registered: 17; Endpoints in registration: 0
3814725897mS H323Evt: Recv: RegistrationRequest 10.200.1.31; Endpoints registered: 17; Endpoints in registration: 0

********** SysMonitor v9.1.4.0 build 137 [connected to 10.200.1.10 (JK Cement)] **********
3814731001mS H323Evt: Recv: RegistrationRequest 10.200.1.34; Endpoints registered: 17; Endpoints in registration: 0
3814731399mS H323Evt: Recv: RegistrationRequest 10.200.1.26; Endpoints registered: 17; Endpoints in registration: 0
3814731442mS H323Evt: Recv: RegistrationRequest 192.168.0.49; Endpoints registered: 17; Endpoints in registration: 0
3814735021mS CcmsRx: v=21319
0000 05 38 00 7f 01 .8...
3814735033mS CcmsTx: v=21319
0000 05 38 11 20 89 .8. .
3814735033mS CcmsTx: v=21319
0000 07 38 11 20 a2 80 05 .8. ...
3814735034mS CcmsTx: v=21319
0000 08 38 11 20 a3 80 1a 44 .8. ...D
3814694338mS (late-25) CcmsTx: v=21300
0000 13 38 11 20 ae e7 1b 46 12 80 31 37 3a 34 38 20 .8. ...F..17:48
0010 30 31 2f 01/

********** Warning: Missed 1 packet(s) Total late 1 packet(s) **********

********** Warning: Missed 5 packet(s) Total late 1 packet(s) **********
3814735040mS H323Tx: 3315 dst=192.168.0.49:6425
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Facility
ForwardLCParameters [G729_A (frames=2)] H2250 SID=01: RTP=10.200.1.10(49152) , RTCP=10.200.1.10(49153) ,
ReverseLCParameters [G729_A (frames=2)] H2250 SID=01: RTP=10.200.1.10(49152) , RTCP=10.200.1.10(49153) ,

3814735041mS CcmsTx: v=21319
0000 09 38 11 20 a4 00 13 07 04 .8. .....

********** Warning: Missed 3 packet(s) Total late 1 packet(s) **********
3814735061mS CcmsRx: v=21319
0000 05 38 00 80 02 .8...

********** Warning: Missed 1 packet(s) Total late 1 packet(s) **********
3814735183mS CcmsTx: v=21319
0000 10 38 11 20 ab e7 1b 46 11 00 44 69 61 6c 3a 00 .8. ...F..Dial:.
3814735183mS CcmsTx: v=21319
0000 12 38 11 20 ad e7 1b 46 22 c2 00 00 03 01 61 3d .8. ...F".....a=
0010 31 00 1.
3814735184mS CcmsTx: v=21319
0000 0f 38 11 20 aa e7 1b 46 33 90 91 80 00 00 00 .8. ...F3......
3814735833mS CcmsRx: v=21319
0000 05 38 00 7f 04 .8...

********** Warning: Missed 1 packet(s) Total late 1 packet(s) **********
3814735975mS CcmsTx: v=21319
0000 13 38 11 20 ae e7 1b 46 22 c2 00 00 03 01 61 3d .8. ...F".....a=
0010 31 34 00 14.
3814736059mS H323Evt: Recv: RegistrationRequest 10.200.1.14; Endpoints registered: 17; Endpoints in registration: 0
3814736985mS CcmsRx: v=21319
0000 05 38 00 80 01 .8...
3814736985mS CcmsTx: v=21319
0000 08 38 11 20 a3 80 1a 43 .8. ...C
3814736986mS CcmsTx: v=21319
0000 08 38 11 20 a3 83 04 42 .8. ...B
3814736987mS CcmsTx: v=21319
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  #3  
Old 05-02-2018, 01:20 AM
s95 s95 is offline
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Please find the attached log for your ref:
Attached Files
File Type: docx H323 sys monitor log.docx (13.7 KB, 5 views)
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