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Old 07-05-2016, 07:00 AM
ander548 ander548 is offline
Join Date: Jun 2016
Posts: 37
ander548 has 10 reputation points
Default TTS not working for Play Announcement

I have a simple workflow that answers a call, plays "Hello World" as the Media URI/Text and drops the call. When I call it, I do not hear any text to speech for "Hello world". If I view the call in Instance Detail, everything looks successful and the Play and Collect returns the following output. Am I missing something for how to play simple TTS prompts?

{'__sid__':'EngagementDesig- dd665473b1e8b1','ucid':'00002000411467726954','tim eOfEvent':'2016-07-05 07:55:58 MDT','reason':'Call cleared normally','additionalProperties':{},'shortReason': 'AFTER_ANSWER','calledParty':{'handle':'2306','add itionalProperties':{},'domain':'collaboratory.avay a.com','display':'513 2285802'},'appid':'local.1455080479440_5521886!10. 130.245.71','callingParty':{'handle':'6789369108', 'additionalProperties':{},'domain':'collaboratory. avaya.com','display':'Carver Anderson'}}
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Old 07-05-2016, 08:04 PM
aprokop aprokop is offline
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Join Date: Jul 2016
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I have experienced the same problem and discovered that you need to run the workflow several times before Nuance kicks in.
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