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Old 06-19-2012, 11:03 AM
wilso126 wilso126 is offline
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Join Date: Jun 2012
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Default service problem

Help, I have been holding on telephone for over an hour. I cannot create a service request online even though I am a registered customer. We had a power outage, our voicemail and transferring of calls is not working. One of the modulars is blinking red.
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Old 06-19-2012, 02:21 PM
srector srector is offline
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Join Date: Jan 2012
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Hi wilso126,

We apologize you cannot create an online SR! We can help you do this.

Please email us (since I can't direct message you here) at support@avaya.com.

We will submit the ticket for you and then also investigate why you cannot submit a ticket.

Thank you for your patience!
Susan | Avaya Support Web Team | Avaya Client Services For PRIORITY Service, create a Service Request online at http://support.avaya.com. Select Service Requests > Create Service Requests. Also, check service request status, order parts, and access the latest knowledge from our newly designed Avaya Support website!
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