Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-19-2015, 08:17 AM
medin41 medin41 is offline
Member
 
Join Date: Dec 2013
Posts: 3
medin41 has 10 reputation points
Exclamation Error SRPT0254 on CS1000

Hi all,
We have with our Avaya CS1000, since a couple of days ago when an IP Phone (1210 and 1220) is disconnected o rebooted, it does not start again. The phones get the IP from the DHCP and confirm the TN information, but after that the screen stays in blank. When I login to the cs I get this error:

SRPT254 Failed the malloc for pNewSessionBlk. errno(0) OK

How can I resolve this? where could be the problem?

Thanks and best regards,
Amedina
Reply With Quote
  #2  
Old 07-01-2015, 04:33 AM
anilkumark anilkumark is offline
Member
.
 
Join Date: Oct 2013
Posts: 7
anilkumark has 10 reputation points
Default

Hi Amedina,

The error definition is as below :

SRPT0254
Failed the memory allocation for x. errno(y) z, Where:
x = the variable or structure name,
y = the operating system error number
z = the operating system error text description
Contact your technical support group.
Severity: Major

This seems to be a memory allocation issue for which we have no existing solutions available nor the issue was debugged. It would need Tier-4 involvement to determine the issue. Hence, you need to proceed with an SR for Avaya.

Thanks and Regards,
Anil Kumar K
Reply With Quote
Reply

Tags
cs1000, error srpt2054

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 11:56 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.