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Old 09-18-2015, 12:02 PM
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Question Looking for Something More Robust than List Trace

I use "li tra" extensively as a diagnostic tool. However from time to time I would like to run a trace for an extended period of time. In the past I have used a product called "Call Flow Extract" for this.

However, this product has not been revised in some time. So it does not work reliably anymore. I looked at Save Our Switch(r) from River City Software. But its support only goes to CM 2.0.

Does anyone know of something more robust in the marketplace that you can recommend? I would certainly appreciate it.
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Old 06-03-2017, 07:24 PM
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Hi, Bill. What product are you using now to run a trace? Any recommendations would be great.
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Old 06-13-2017, 08:53 AM
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This can be done natively within CM by running an MST trace. Relevant commands:

sta mst
ch mst
disable mst
enable mst
clear mst


It's extremely verbose but processor intensive, so leaving it running for long periods during high traffic times may impact service. Use your judgment. Luckily the filters are very specific. Decode the output using the MTA tool in the CM web interface under System Logs.
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Old 06-22-2017, 09:11 AM
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Check Mark I only use the Avaya command "list trace"

Quote:
Originally Posted by cartw7 View Post
Hi, Bill. What product are you using now to run a trace? Any recommendations would be great.
That's all I have. There must be something better out there. But I don't have it.
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Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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Old 06-22-2017, 09:26 AM
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Question Sounds Good! More Information Please.

Quote:
Originally Posted by mlombardi1 View Post
This can be done natively within CM by running an MST trace. Relevant commands:

sta mst
ch mst
disable mst
enable mst
clear mst


It's extremely verbose but processor intensive, so leaving it running for long periods during high traffic times may impact service. Use your judgment. Luckily the filters are very specific. Decode the output using the MTA tool in the CM web interface under System Logs.
I am not familiar with this tool set. When I tried to open the "Native Configuration Manager" in System Management Interface (SMI) I was blocked by our security system. Is there a terminal emulator as for CMS?
__________________
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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