Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 06-04-2015, 07:16 AM
nelr nelr is offline
Hot Shot
 
Join Date: Sep 2014
Location: Cape Town, South Africa
Posts: 19
nelr has 10 reputation points
Default EMC clearing email queues

Hi all,

I have to delete an email queue on EMC 6.2. The queue is not in use anymore, with no agents assigned to it. However there are still some emails waiting in the queue. When I try to delete it from the Email Media Stores, the EMC control panel complains that he cannot delete a queue with emails in it. From the Media Director I could delete it successfully.

Is there a way that I can clear this queue / media store manually without any agents?

Thanks in advance.
Reply With Quote
 

Tags
email, emc

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 10:00 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.