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Old 02-25-2015, 08:39 AM
razmanov razmanov is offline
Join Date: Mar 2011
Posts: 3
razmanov has 10 reputation points
Default Problem with acr External Control Interface

I'm trying to manage recording for some stations. But I can't negotiate HELLO messages.
I receive 1 HELLO ACRcapture XXXXX
then I send:
2 HELLO 12345#27
and receive :

The acr vertion is 10.1.
Can someone help me with this?
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Old 05-22-2015, 04:54 AM
pmulya pmulya is offline
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Join Date: Oct 2010
Posts: 23
pmulya has 11 reputation points

I would suggest you raise Support ticket. So that we can check ACR DEBUG logs to analyze the incoming Hello Request and how acr is handling the same, Based on that we will be able to provide some feedback.
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