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  #11  
Old 08-21-2015, 08:44 AM
davis397 davis397 is offline
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Look at the different tabs and look for call-forwarding. Maybe it call forwarding with change feature-access-codes too. Like *xx to active all calls busy or *xx for all calls forwarding and *xx to deactivated call-forwarding on that phone. You will have to do this on the phone itself.
  #12  
Old 08-21-2015, 10:20 AM
keati1 keati1 is offline
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Found it, thanks alot. How do I close a ticket?
  #13  
Old 08-21-2015, 11:08 AM
davis397 davis397 is offline
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Log in to Avaya support and click on your service request you put in. Click on add an update and document you want to close this ticket and submit.
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