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Old 01-24-2012, 07:01 AM
sgoldschmidt sgoldschmidt is offline
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Default adding a "message split" in CM 5.2

Hello, I was wondering if someone could help me out. Let me start off by saying that I am not a Programer by any means but know just enough to be dangerous. I have an extension 1234 that i have update its cover path to XX which tells the system on 4 rings no answer ring extension 5678 and after an additional 4 rings go to hunt group XX which is my Intuity VM system. The problem i am running into is when the caller reaches HXX the system ring VM for extension 1234. i need the system to ring 5678 instead.

I have done some looking online and saw some recommendations of adding a message split but when i log into ASA and ch vector i do not get an option for message split.

Can anyone shed some light on how i would get call going to extension 1234 forwarding onto 5678 and hitting 5678 VM?

Thanks for any help and replies.
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Old 01-24-2012, 01:10 PM
sgoldschmidt sgoldschmidt is offline
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Default

I got it to work.

i used messaging skill 99 for extension 5678 and it routes to VM
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