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Old 02-09-2015, 09:07 AM
pioneertech pioneertech is offline
Join Date: Mar 2012
Location: Johnston, Iowa
Posts: 6
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Default CMS Login Issue

We have a user who is trying to log onto CMS R17 from a PC other than his own. He receive a connection error message. When he's back on his own PC, his ID works okay. Both PC are running Windows 7. The PC that is having the issue, has had the CMS server properties verified. Any help would be greatly appreciated.
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Old 02-09-2015, 11:26 PM
shaikht shaikht is offline
Join Date: Feb 2010
Posts: 246
shaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation points


Please check if any other user is able to login on affected PC.

Incase no one is able to login, pleas euninstall supervisor using below steps and install again:

Start, Settings, Control Panel, Add/Remove Programs
Remove CVS software
Go to Windows Explorer
When found, delete all instances and dump them from your Recycle Bin.
Go into Start, Run window
Type in "regedit"
Registry Editor window opens
Look for Avaya folders and delete anything related to Supervisor.
Reboot PC
Reinstall CVS Software

I hope it helps.
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