Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Thread Tools Search this Thread Display Modes
Old 09-10-2015, 01:21 PM
brown456 brown456 is offline
Hot Shot
Join Date: Aug 2015
Posts: 10
brown456 has 11 reputation points
Default E.164 / E164 short code question - IP Office

Our SIP provider wants to send an outgoing call invite like this:

INVITE sip:+13522279999@cn.pstn.twilio.com SIP/2.0

This works for us with this config, dialing a 7 and then a 1 and then the 10 digit number, our "Short Code" setup:

Code 7N;
Feature - Dial
Telephone Number - +N
Line Group ID - tied to our ARS Route ID

I'd like to set up the same thing by just dialing say a 6 and then the 10 digit number (the 1 would be passed without dialing it) as some of our users are used to not dialing a "1" for US dialing.

Suggestions on how to set up the Short Code and/or the ARS code to accomplish this? I tried a Short Code of 6N; and a Telephone Number of +1N but it ended up dropping the last two digits of the phone number when I viewed our Avaya Monitor INVITE statement. But I may need an ARS code to support this too, not sure.

Thanks in advance.

UPDATE ---- I got this to work, but would still like to hear input on if this is the best way to accomplish for this short code or the one working above.

Code - 6xxxxxxxxxx
Feature - Dial
Telephone Number - +1N
Same line group

Last edited by brown456; 09-10-2015 at 02:01 PM. Reason: Updated information
Reply With Quote

ars, short code

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 01:17 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.