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Old 11-06-2014, 06:41 AM
monte94 monte94 is offline
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Join Date: Nov 2014
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Default Avaya 1608-I help troubleshoot

I am new here and would like to ask for some assistant from the experience people. The phone I have is a 1608-I and when I enter an extension I created onto the phone it accepts. But at the password screen I enter no password or the "clear = 25327" code and it says "Extension Error".

I have the FileSv IP setup to the same IP from other phones, the same for Vlan ID, Vlan test and Callsv. It has an IP and I can ping it.

Also, when I go to GEDI and typed in "status station xxxx" under service state, it states "out-of-service".

Help are greatly appreciated
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Old 11-10-2014, 05:56 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 236
marzahn has 24 reputation pointsmarzahn has 24 reputation points
Question Security code?

Probably a silly question but here goes. Did you remember to enter a security code when you built the station?
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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