Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 07-16-2017, 01:52 PM
zein1 zein1 is offline
Hot Shot
 
Join Date: May 2013
Posts: 11
zein1 has 10 reputation points
Default Transfer from Experience Portal to CM Via SIP

Hi All,

I am making a new configuration to switch from H323 to SIP via Session Manager. Till now I can get the call from 3rd Party SBC to Session Manager and from Session Manager to Experience Portal, Where Experience Portal plays an IVR App then it redirects the call to a VDN.

However, in the last step the blind transfer fails from the IVR App on Experience Portal to the VDN.
For Example, the IVR app transferes to VDN 5000 then experience portal translates this to 5000@avaya.com then it is supposed to get back to SM for reidirection to CM but it fails here.
Any one have an idea where the problem could be?
Reply With Quote
 

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 10:10 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.