Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-20-2013, 08:39 AM
dfrade dfrade is offline
Member
 
Join Date: Feb 2013
Posts: 8
dfrade has 10 reputation points
Unhappy AVP 5.1 + Loquendo Speech Suite Problem

Hi all,

We have a problem during post-installation of Loquendo ASR + TTS (10 channels each one) and I hope you can help me.

The Management Console show us that there are resources for TTS and ASR, and we have configured the AVP voice servers, using Loquendo documentation and AVP application notes.


When we use DTMF applications, it Works fine, but when we try to use TTS or ASR Applications, we get every time the following error in the AVP applications report:

“Error: error.noresource.tts caught, the application is exiting.” à when application uses TTS
“Error: error.noresource.asr , No ASR resource available” à same using ASR.

Could you help us with this? What should we do in order to solve this?

Thanks.

Regards


VERSIONS OF OUR SYSTEM:

-exact product and version of Loquendo server ---


12992, LTTS License - Premium Voice LTTS Update 7.23.2, Win32, Runtime, es-ES, F, Leonor

12971, LASR License - Tier 3 LASR 7.10.1 (without MRCP), Win32, Runtime, Castilian Spanish

13021, LSS or LMS : MRCP-integrated ASR Tier 3 and TTS Tier 3 Only LMS 7.2.0 Win, Runtime
So:
(Loquendo TTS+ASR 10 Channels) à ASR v7.10 and TTS Engine 7.20.7 and Leonor Spanish Voice v7.20.0

-Operating system: Windows 2008 64 bits Spanish Edition.

- Voice Portal version: Voice Portal 5.1.0.3.0505.
Reply With Quote
  #2  
Old 11-19-2013, 01:12 AM
mbabka mbabka is offline
Member
 
Join Date: Oct 2013
Posts: 5
mbabka has 10 reputation points
Default

Experience Portal reports there are no TTS even ASR resources available. Re-check the MRCP connection setting (management console shows Loguendo itself is ready, but nothing about connection with AAEP).
Reply With Quote
Reply

Tags
asr, avp, loquendo, tts

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 02:25 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.