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Old 12-30-2014, 09:49 PM
he19 he19 is offline
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Default Help: Avaya Scopia XT5000 Video System Registraiton Issue with IP Office

Hi There, our company just bought Avaya Scopia XT5000 Video conference system and I am working on this system to register IP Office.

I was using the following document found on the Avaya web site and did step by step installation and configuration:


I checked the license key; created user and sip extension number in the IP Manager, filling the sip registration form on the xt5000 end unit. However, it seems that my XT5000 could not get registered with my IP office and I could not make a call to any internal extension or outside. Could anybody has such experience or tell me if there is anything wrong with such configuration job?

By the way, I am using Avaya IP office 9.0.4 version. thanks a lot.
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ip office, sip registraion, xt5000

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