Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Thread Tools Search this Thread Display Modes
Old 03-12-2018, 12:43 PM
yevtu yevtu is offline
Aspiring Member
Join Date: Mar 2018
Posts: 1
yevtu has 10 reputation points
Default Outgoing calls receiving old caller ID

So my problem is that a company wants to change the company name that's displayed on the caller ID from an old company name to their new company name. I'm using the R6 version manager and my knowledge is very limited when it comes to using this interface. What settings must be configured in order for the main number and individual number in the company to show the new company name when calling out? This is for IP500
Reply With Quote
Old 03-12-2018, 01:06 PM
byrdc byrdc is offline
Hot Shot
Join Date: Oct 2010
Posts: 17
byrdc has 11 reputation points

CID name is a function of the carrier and would need to be addressed at that level.
Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 08:28 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.